Case Study, Engaging with Analytics (March, 2013)
URL: http://publications.cetis.ac.uk/2013/706Jean Mutton, Student Experience Project Manager, University of Derby, shares with us some approaches she has been spearheading in terms of using data and analytics to help improve the student experience. Through their participation in Jisc development programmes, Jean and her team (including paid student interns) have taken a service design approach that focuses onContinue reading →